Scale Without the Friction

Business Expert | Contractor Growth Partnership
For cleaning & service operators

Get the work. Lose the admin noise. Keep 75%.

Business Expert acts as the sales, admin and client-care buffer between you and the client. We acquire, close and manage the relationship so your time goes into delivery, quality and long-term service.

Apply for partner membership See the commercial model
Partner Membership Closed client work Centralised billing B2B autonomy
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We believe your time is best spent on value creation. We act as the administrative shield between you and the client.

The Buffer Advantage — fewer distractions, cleaner workflow, better delivery focus.
The Buffer Advantage

We remove the client-management noise that slows good operators down.

Most skilled contractors do not fail because they cannot deliver. They get stretched thin by quoting, follow-up, invoicing, payment chasing, scheduling, client questions and constant context switching. This model protects your delivery time.

75% Your expertise25% Our buffer
Two clear roles

We handle the business overhead. You handle the work that creates value.

The partnership is intentionally simple: Business Expert manages the front-of-house and back-office layer; you operate as the independent delivery owner.

Our 25%

Tier-1 client acquisition, care, management, admin and upsell

We protect you from the routine administrative load so your week is not consumed by client follow-up and billing tasks.

  • Marketing, lead generation and pipeline management
  • Sales conversations, pitching, negotiation and closing
  • Scheduling, logistics and meeting coordination
  • Routine client check-ins and “pulse” calls
  • Invoicing, payment collection and client account admin
  • Non-technical troubleshooting and routine client questions
  • Asking for more work and identifying upsell opportunities
Your 75%

Deep-work service delivery, quality and long-term performance

You remain the delivery expert. You decide how the work gets done, how your team operates and how quality is protected.

  • High-standard service delivery
  • Technical and strategic problem solving
  • High-level quality assurance
  • Operational autonomy over tools, staff and subcontractors
  • On-site issue resolution and service improvement
  • Ownership of delivery quality and operational liability
  • Quality, reliability and long-term service relationships
The vision

In a normal service business, too much of your week is not actually service delivery.

In many small service businesses, the owner spends a large share of time chasing leads, pitching clients, sending invoices, answering routine admin questions and managing payment follow-up. This partnership is designed to remove that load so you can focus on delivery, fulfilment and scaling your capacity.

40%

Actual delivery work

The craft, operations, staff, tools, problem solving and quality control.

60%

Sales, admin and client noise

Marketing, lead follow-up, closing, billing, scheduling, chasing payments and routine account care.

The Lean & Fair Split

75% Contractor / 25% Business Expert

A clear revenue-share model that recognises both sides: you carry the operational delivery and quality responsibility; we carry the sales, marketing, client-care and administration overhead.

Contractor share

75%

Your share is designed to cover labour, tools, subcontractors, supervision and the liability of getting the job done right. Because your customer acquisition cost and routine admin load are removed, the delivery margin becomes much cleaner.

Business Expert share

25%

Our share covers the business overhead normally carried by the contractor: marketing, lead generation, sales, closing, admin systems, invoicing, payment collection, client care and growth follow-up.

10%Marketing & lead generation: ads, networking, warm leads and pipeline development.
10%Sales & closing: pitching, negotiations, proposals and getting the contract signed.
5%Admin & client care: CRM, invoicing, collection, routine questions and account support.
MemberApproved contractors choose a Partner Membership level so both sides commit properly to growth, systems and opportunity management.
Partner Membership

This is a partnership, not a casual lead list.

Business Expert works with selected contractors through a monthly Partner Membership. Your membership level tells us the level of growth you want to pursue and allows us to commit the right amount of time, systems access, sales support, client care, administration and account development around your business.

Once work is secured, the delivery split remains simple: 75% to the contractor for delivery, operations and quality control, and 25% to Business Expert for client acquisition, sales, administration, invoicing, client care, account management and upsell.

You commit to reliable, high-quality delivery. We commit to supporting the commercial structure around your service business.
Partner Membership supports onboarding, systems access, commercial development and opportunity management. It does not guarantee a fixed volume of work unless a separate written agreement is entered into.

Foundation Partner

For contractors who want to start carefully with selected opportunities and prove delivery fit.

  • Structured onboarding
  • Basic systems access
  • Selected opportunity matching
  • Simple account support

Growth Partner

For operators who want consistent opportunity development, stronger pipeline support and regular account growth activity.

  • Priority sales support
  • Pipeline development focus
  • Regular client-care structure
  • Account growth conversations

Priority Partner

For established operators who want Business Expert actively supporting growth, client acquisition and expansion opportunities.

  • Higher opportunity priority
  • Strategic positioning support
  • Commercial account development
  • Expansion and upsell focus
The higher your partner level, the more strategic support, pipeline development and priority opportunity allocation Business Expert can provide.
Payment flow

No chasing invoices. No awkward payment follow-up.

The payment structure is designed to be simple, transparent and scheduled.

Client pays centrally

The client pays into a centralised client funds account managed by Business Expert or the agreed contracting entity.

Fee is deducted

The agreed sales, admin and client-care fee is deducted from collected revenue according to the partnership terms.

You are paid on schedule

Your contractor share is remitted directly to your nominated bank account, with a Buyer-Created Tax Invoice where agreed and appropriate.

Monthly split calculator

See how the model works on a monthly client contract.

Enter an estimated monthly contract value excluding GST. The calculator shows the 75/25 split and the 25% Business Expert overhead allocation.

Contractor 75%$2,850
Business Expert 25%$950
Marketing & Lead Gen 10%$380
Sales & Closing 10%$380
Admin & Client Care 5%$190
GST noteEx GST
Why this wins

No sales hustle. No admin drag. Reliable work with cleaner focus.

This is built for high-quality operators who want autonomy, margin and a better operating rhythm without having to become full-time salespeople.

Predictable work pipeline

Closed or warm client opportunities are handed over with clearer expectations and a structured delivery pathway.

Zero customer acquisition cost

You do not need to fund ads, spend hours networking, or chase unqualified prospects before you can earn.

Protected delivery time

Routine client care, invoicing, payment collection and administrative coordination are handled through the buffer layer.

Questions contractors will ask

Clear answers before the first meeting.

Am I an employee?

No. This model is intended for independent B2B operators. You retain operational autonomy and responsibility for delivery. Final arrangements should be confirmed in a written contractor/service agreement.

Who speaks to the client?

Business Expert handles Tier-1 client care, routine check-ins, invoicing, account questions and sales follow-up. You are brought into technical, operational or quality conversations where your expertise adds value.

Who carries delivery liability?

The contractor owns the delivery work, quality control and operational execution. Business Expert owns the sales, relationship-management and administration layer. Liability, insurance and service standards should be set out clearly before work begins.

What happens when more work is needed?

Business Expert identifies upsell opportunities, asks for more work and structures the next opportunity. The contractor confirms operational feasibility, pricing inputs and delivery capacity.

Apply for Partner Membership

For operators who want autonomy, reliability and less admin noise.

This is best suited to cleaning, property services and operational contractors who can deliver to a high standard, choose a suitable Partner Membership level, and want Business Expert to handle the sales and client-care layer.

Reliable delivery Commercial maturity Quality ownership Long-term mindset

When connected to your Make/Zapier/website form automation, this sends the Contractor Meeting Proposal PDF to the person filling in the form and to info@businessexpert.co.nz. Partner Membership supports onboarding, systems access and commercial development; it does not guarantee a fixed volume of work unless agreed separately in writing.

Business Expert — Contractor Growth Partnership
Sales • Admin • Client Care • Delivery Partnerships